Everything You Need to Move
From intercity bus tickets to last-mile delivery — one platform for all your transport needs.
Bus Tickets
Book intercity bus seats with real-time availability via WhatsApp
Ride Sharing
Organized carpooling (Matola) and local transport across cities
Delivery & Logistics
B2B freight and parcel coordination across routes
Mobile Payments
Pay seamlessly with Airtel Money, TNM Mpamba, and more
Trucks & Machinery
Book trucks and heavy machinery for commercial needs
Car Services
Emergency car services and roadside assistance on demand
Wedding Convoy
Organize and coordinate vehicle convoys for special events
Car Rentals
Rent vehicles for personal or business use through the platform
Smart Transport, Made Simple
Turn WhatsApp into your mobility engine with real-time booking, payments, and operator tools.
WhatsApp-First Booking
No app download needed. 90% of Malawian smartphone users already have WhatsApp — just message to book.
Real-Time Seat Selection
Visual seat grid powered by Meta's JSON-based Flow definitions, supporting varied bus layouts.
Integrated Mobile Payments
Pay securely with Airtel Money, TNM Mpamba, or First Capital Bank — built into the booking flow.
Operator Dashboard
Cloud-based dashboard for bus companies to manage fleets, view real-time manifests, and track revenue.
Secure & Verified
OAuth 2.0 security, encrypted transactions, and verified transport operators for passenger safety.
Multi-City Coverage
Active on Lilongwe–Mzuzu, Lilongwe–Blantyre, and Mzuzu–Blantyre routes with regional expansion planned.
Book a Ticket in Under 60 Seconds
Three simple steps — all inside WhatsApp. No app download, no registration hassle.
Start a Chat
Open WhatsApp and message the IZANI bot. Choose your route, date, and preferred bus operator.
Select Your Seat & Pay
Browse the visual seat grid, pick your spot, and pay instantly via Airtel Money or TNM Mpamba.
Get Your Digital Ticket
Receive a QR code ticket with booking reference, seat details, and departure time — right in your chat.
The Three-Phase Evolution
From WhatsApp booking to a full-scale African super app — here's our journey.
WhatsApp Flow
- Interactive intercity bus ticketing
- Lilongwe, Blantyre, Mzuzu routes
- Real-time seat availability
- Integrated mobile money payments
- Digital ticketing records
Operational Maturity
- SADC region expansion (Tanzania, Zambia, SA)
- Flight, Boat & Cruise bookings
- Operator performance dashboards
- Demand forecasting tools
- Passenger analytics & insights
The IZANI Super App
- Dedicated native mobile app
- Ride-sharing (Matola) integration
- B2B freight & parcel delivery
- Car rentals & emergency services
- Loyalty tokens & reward points
Built for Africa's Transport Reality
90% of Malawi's transport market operates informally. Physical ticket offices, manual manifests, and cash-handling risks create massive inefficiencies. IZANI bridges this gap using the app everyone already has — WhatsApp.
Asset-Light Model
We don't own vehicles — we're a platform and coordination business.
Field Engagement
Permanent depot presence for operator verification and assisted bookings.
Data Intelligence
Every interaction generates mobility intelligence on routes and demand.
Trust-First Philosophy
Useful first, trusted second, indispensable over time.
Who We Serve
Bus Service Operators
Over 200 operators nationwide managing 5+ vehicle fleets. IZANI provides digital payment settlement, data analytics, and passenger access.
Intercity Passengers
Middle-income earners, students, traders, and frequent travellers. An estimated 5 million potential intercity passengers seeking reliability and clarity.
International Travellers
Over 70% of Malawians travelling to Tanzania, Zambia, Mozambique, and Zimbabwe use buses. A massive untapped market for cross-border ticketing.
Frequently Asked Questions
Everything you need to know about IZANI and how it works.